FAQ

• Umbuzo 1. Ithini imiqathango yakho yokupakisha?

  Ngokwesiqhelo, sipakisha iimpahla zethu kwiibhokisi. Ukuba unelungelo lobunikazi elibhalisiweyo ngokusemthethweni, singapakisha iimpahla kwiibhokisi zakho ezinophawu emva kokufumana iileta zakho zogunyaziso.

• Umbuzo 2. Ndingacela iisampulu zesibini esinye ngaphambi kokuba ndi-odole?

  Ewe singavelisa ngeesampulu zakho, singakuthumelela iisampulu simahla, kodwa umthengi kufuneka ahlawule iindleko zekomidi ngokwabo.

• Umbuzo 3. Uzinyamekela njani xa abathengi bakho befumana iimveliso ezineziphene?

  Ukutshintshwa kwezinto. Ukuba kukho izinto ezineziphene, sidla ngokuzinika umthengi wethu okanye sizitshintshe xa zithunyelwa kwakhona.

• Umbuzo 4. Uzijonga njani zonke iimpahla ezikumgca wemveliso?

  Sinokuhlolwa kwemveliso kwindawo ethile kunye nokuhlolwa kwemveliso egqityiweyo. Sijonga iimpahla xa zingena kwinkqubo yemveliso yenyathelo elilandelayo.

• Umbuzo 5. Ndingayifaka njani iodolo?

  Ungaqhagamshelana nathi nge-imeyile malunga neenkcukacha zakho ze-odolo, okanye ubeke i-odolo kwi-intanethi.

• Umbuzo 6. Ndingakuhlawula njani?

  Emva kokuba uqinisekisile i-PI yethu, siza kukucela ukuba uhlawule. I-T/T kunye ne-Paypal, i-Western Union zezona ndlela ziqhelekileyo esizisebenzisayo.

• Umbuzo 7. Ithini inkqubo yoku-odola?

  Okokuqala sixoxa ngeenkcukacha zeodolo, iinkcukacha zemveliso nge-imeyile okanye nge-TM. Emva koko sikunike i-PI yokuqinisekisa kwakho. Uza kucelwa ukuba wenze intlawulo epheleleyo okanye idiphozithi ngaphambi kokuba siqalise imveliso. Emva kokuba sifumene idiphozithi, siqala ukucubungula iodolo. Sidla ngokudinga iintsuku ezisi-7-15 ukuba asinazo izinto esitokhweni. Ngaphambi kokuba imveliso igqitywe, siza kuqhagamshelana nawe ukuze sifumane iinkcukacha zokuthunyelwa, kunye nentlawulo yebhalansi. Emva kokuba intlawulo igqityiwe, siqala ukulungiselela ukuthunyelwa kwakho.

• Umbuzo 8. Kuthekani ngexesha lakho lokuhambisa?

  Ngokubanzi, kuya kuthatha iiveki ezi-5 emva kokufumana intlawulo yakho kwangaphambili. Ixesha elithile lokuhambisa lixhomekeke kwizinto kunye nobungakanani beodolo yakho.

• Umbuzo 9. Uyenza njani ishishini lethu libe nolwalamano oluhle noluhlala ixesha elide?

  1. Sigcina ixabiso elisemgangathweni nelinokhuphiswano ukuqinisekisa ukuba abathengi bethu bayazuza;

  2. Siyabahlonipha bonke abathengi njengabahlobo bethu kwaye sisebenzisana nabo ngokunyaniseka, nokuba bavela phi.